Business continuity software, often known as business continuity management, is a category of applications that help companies optimize their processes and avoid data loss. Business continuity involves risk management; disaster preparation, response, and recovery; and strong knowledge of potential problems and weaknesses within the business.
Though most business continuity management platforms focus on disaster recovery and other functions to protect important data, business continuity, as a broad topic, includes more than just sensitive company information or files. Minimizing risk also includes preparing for unexpected events such as an employee leaving the company or a third-party organization ending its partnership.
Business continuity can also include improving how projects flow, how documents are stored, and how finances are managed. A business continuity plan should take company dependencies into account: what projects, tasks, and employees depend on each other.
Business continuity, if applied correctly, can save companies money. If a server or other machine goes down, business continuity platforms provide a way to save money because the company has already made a backup plan. Technical downtime in particular is a very costly mishap for businesses, and even short downtimes can result in thousands of dollars lost.
How to Buy Business Continuity Management Software
Because the scope of business continuity extends to so many parts of your organization, you’ll want to consider multiple characteristics of a potential platform.
Ideally, business continuity software should:
- Have a good technical support team. If issues arise in the software, especially since business continuity often needs to respond quickly to disasters, you’ll want a support team that’s both speedy and skilled.
- Have strong and reliable cybersecurity. A huge part of business continuity and disaster recovery is protecting data and preventing and responding to security breaches, so a software with questionable security features won’t be as confidence-inducing.
- Have a good recovery point objective (RPO). An RPO measures how much data loss or technical downtime a business can sustain before truly experiencing a loss. For example, if updates to a sensitive file were lost three hours ago, but the RPO is a backup every four hours and no changes have been made since, then the company has not experienced true loss. People often use the term RPO to describe how often backups are scheduled. However, it indicates how much loss or outage a company can sustain and still keep operations running without real injury.
- Be a hybrid cloud provider, if your company plans to migrate to the cloud in the near future or still has some hardware on premises. Hybrid cloud is typically a good choice overall because it gives businesses flexibility and space to expand.
Read more: Best Enterprise Backup Software & Solutions
Business Continuity Software Providers
The following software platforms are some of the most popular business continuity and disaster recovery solutions, providing disaster recovery, backup, and varying levels of customer support.
Top Business Continuity Vendors
Value proposition: Quantivate provides risk management features that go far beyond the bare minimum, including compliance regulation monitoring and third-party vendor reports.
Quantivate, a SaaS business continuity management platform for disaster preparation, is a favorite within the business community. The platform is accessible through iOS and Android applications, with push notifications for up-to-date mobile information. Quantivate’s third-party vendor risk management features allow customers to report and classify vendor data; third-party programs and applications can be a security liability, and Quantivate’s platform takes that into consideration.
Users can pay extra for consulting sessions with backup and disaster recovery experts. Quantivate also offers a regulatory compliance module for businesses to manage their compliance with laws and standards. Though learning the software can be complicated, Quantivate’s stellar features for business management and vendor reporting set it apart from other solutions.
Value proposition: Datto is a good choice for smaller businesses, offering an arsenal of backup and ransomware solutions. For businesses that need enhanced mobile security, Datto has remote cloud infrastructure management for monitoring remote endpoints.
Unified Continuity, Datto’s business continuity platform, combines disaster recovery and cloud PC backup in a suite of solutions for managed service providers. MSPs use Datto to design a business data and application protection solution that they can then offer to their customers.
Users can perform image-based PC backups to the cloud, an option intended for businesses that still have data living on employee PCs. They can also choose between continuous backups and scheduled backups. Datto runs ransomware detection, notifying businesses of instances and quarantining them. Datto encrypts data as well.
Value proposition: Zerto’s workload migration feature is ideal for organizations focused on performing virtual machine and server migrations.
Cloud-based backup and recovery provider Zerto is a match for businesses with high-priority data searching for reliable disaster recovery. Zerto has low RPOs and continuous data protection (CDP), which backs up data after every edit or change to the system. Zerto also tracks changes so that customers can restore a specific version of a system.
Zerto specializes in protecting and backing up virtualized environments. One of its main features is workload migration: Zerto simplifies VM migrations, allowing customers to transfer workloads between data centers.
Value proposition: For companies that need to deploy a business continuity solution immediately or don’t have a huge IT team, Onspring’s ease of use is a favorite feature among its customers.
No-code business continuity and automation platform Onspring analyzes business sectors to see which have appropriate continuity plans, offering dashboards for companies to review their BC and DR plans and tests. Businesses can manage vendors and projects through Onspring. Customers can schedule and test disaster recovery situations to prepare for future problems.
Onspring’s client success representatives and customer support are a customer-favorite feature; users found the software easy to implement, and the technical support and recommendations exceeded customers’ expectations. Onspring also receives acclaim for its license, which customers found easy to use and understand.
Value proposition: Rubrik offers data recovery from virtual machines and SQL databases.
Rubrik’s Replication and Disaster Recovery solution gives customers a single management console, or interface, for handling data recovery processes. Users can recover data from VMs and replicate their SQL databases. Rubrik encrypts data both at rest and in motion.
The Replication and Disaster Recovery software also allows users to restore data from bare metal servers and subsequently migrate that data to other environments. Rubrik provides compliance features and alerts users when errors or potential problems occur within the data center or servers.
Value proposition for potential buyers: Customers work with a dedicated analyst during their time using the software, so that their business can continue to benefit from expert insights.
An enterprise risk management system, LogicManager is web and cloud based, giving its customers support not only at the implementation stage but also throughout their time of use. LogicManager assigns individual analysts to paying businesses, who can continue giving them recommendations and support.
LogicManager’s software takes work and time to set up, but the platform includes training videos, and customers rave about the exceptional customer support team. The software also provides vendor management risk assessments, customizable reports, and templates to analyze common risks.
Value proposition for potential buyers: For organizations that use Salesforce heavily, Fusion offers an integration with the popular CRM platform.
Fusion’s risk management and incident response software empowers businesses to better view details of their operations so that they can effectively plan their disaster mitigation and growth. Business analytics for risk and impact assessments gather data from major stakeholders and draw conclusions about potential risks.
Fusion provides incident response and management for other business issues, not just external disasters. Its Community Connector platform is a space for intercommunication between the company and its vendors, partners, and customers, reducing silos and keeping everyone involved up to date.
Value proposition for potential buyers: Carbonite’s backup and data management solution is straightforward and easy to implement.
Carbonite Server Backup offers cloud-based server backups and disaster recovery on the lower pricing end. It requires little user management and is easier to understand than other solutions, giving users a straightforward backup experience.
Carbonite’s recovery speeds can be slow, and the software received criticism for how it handled in-depth data recovery tasks and backups. However, it’s still one of the most popular and acclaimed backup solutions, especially for businesses that can’t afford one of the larger and more expensive solutions. Carbonite is available for Mac, Windows, and Android.