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HME & Post-Acute Software – HME Business

Product Solutions

HME & Post-Acute Software

HME providers have employed software systems
to turn their businesses into agile and efficient operations
that can manage major changes while still tapping into
opportunities to deliver improved care as well as new market
segments. If there’s been one business asset that providers have leveraged
to manage a whole universe of change, it’s been their software systems.

And the innovations keep coming. As providers have encountered
challenges such as the Covid-19 public health emergency, new offerings
have employed technology in new ways to help providers find all new
efficiencies. Tools such as telehealth have not only helped post-acute
handle the pandemic, but find new upsides. Let’s take a look at some of
the latest offerings on the market:

System pairs CRM with market data to expand referral revenue

Edge CRM

Edge CRM from Trella Health aims to transform
how sales and business development
teams grow revenue by providing current and
comprehensive market insights integrated
with a CRM purpose-built for HME providers.
Edge helps HME sales teams identify, nurture,
and close the highest value referral sources for
each product line. Providers can align business
goals with data-driven decisions by turning
data insights into actionable growth intelligence.
The solution lets HME sales teams
understand their competitive positions and
identify areas for market share expansion. The
solution also offers sales leaders total visibility
into sales activities, pipeline, and comprehensive
account overviews.

Trella Health
(678) 813-1590

System improves patient engagement, optimizes care coordination

Brightree Digital Experience

With Brightree Digital Experience, providers
can communicate with patients without relying
on traditional methods such as faxing, mailing
or calling. From welcome texts to appointment
reminders and more, the texting orchestrator
offers a variety of ways to stay connected with
patients via SMS. eForms seamlessly integrate
with the texting orchestrator and Brightree
to collect digital signatures and completed
forms. When more personalized communication
needs arise, patients can video chat
with their care teams to ask questions about
their therapy. Brightree Digital Experience
helps providers improve patient engagement
and optimize care coordination, significantly
reducing staff time spent on manual tasks.

Brightree LLC
(833) 916-1554

Unique management processes for both referrals and patients

ATLAS Enterprise Software

ATLAS Enterprise Software’s market approach
is that there are distinct differences between
the referral source and consumer, which
require management processes of their own.
ATLAS has developed the Referral Acquisition
Management (RAM) system to manage the
referral source process and communication
and also the Consumer Relationship
Management (CRM) system. Add this to the
ATLAS Electronic Prescription Function, which
enables DME and CRT providers to effectively
manage and engage with both the Referral
and Consumer with specific steps and clarity
to build and fortify the relationship while
generating new referrals and opportunities for
services to the consumer.

ATLAS Enterprise Software
(855) 221-4860

Wide-ranging tools to help post-acute providers

Healthcare Data Management System

Universal Software Solutions provides
solutions for modern healthcare providers
in the post-acute care space. The HDMS
software product features patient, inventory,
and revenue management tools for home
medical & specialty equipment, disposable
supply, P&O, and infusion/specialty pharmacy
providers. The StowPoint product handles
all of providers’ content management needs
allowing word, image, audio, and video files
to be stored all in one place. Both solutions
can be combined for a beneficial integration.
Universal also offers both on-premise and
hosted solutions.

Universal Software Solutions
(810) 653-5000

Industry-driven e-prescription simplifies and speeds billing


As the industry-backed solution, DMEscripts
secures your confidential data and documentation
in one complete package. Minimize
issues and get your orders out faster–whether
you’re a large, national DME supplier or singlelocation
retail store. With the e-prescription
tool, providers receive all documentation in
one package, which reduces back-and-forth
with referrals. This also means providers get
paid faster with complete, accurate, billable,
and refillable orders. The system lets providers
and referrals collaborate securely through
instant messaging. DMEscripts also integrates
with billing software and automates intake.

DMEscripts LLC
(877) 461-9706

Business intelligence platform also offers holistic coaching tools

Prochant Pulse

Prochant Pulse is a strategic business
intelligence platform for HME and pharmacy
revenue cycle management. The platform
offers providers a holistic view of their most
important metrics, including DSO, A/R
aging, held revenue, and open orders. With
full drill-down ability, historical views, and
trend analyses, Prochant Pulse as a tool helps
providers to transform their KPIs. Prochant
Pulse’s Pro-Vision feature offers a holistic
coaching model designed to give provider
teams a series of guided discovery and
coaching sessions designed to increase their
knowledge and empower them to take action.

(888) 349-9015

Software automates and streamlines patient resupply

TIMS Patient Subscriptions

Computers Unlimited’s latest software
innovation, TIMS Patient Subscriptions,
streamlines and automates the entire patient
resupply process. The new application is
easy to set up, intuitive to use, and designed
to drastically reduce labor costs. Key
integration points include easy patient auto-enrollment;
automated compliance checks
(eligibility, utilization, documentation, and
authorizations); patient contact options
(phone, email, text, or IVR); and auto-generated
qualified orders.

Computers Unlimited/TIMS

(406) 255-9500

Technology solutions to increase efficiency and maximize potential


Curasev’s fully integrated enterprise software
automates end-to-end processes and
workflows across every stage of post-acute
care. Designed to unify intake management,
inventory control, mobile delivery, and
revenue cycle management, the software
eliminates complexity, raises efficiency, and
increases profits. Clinical interfaces, business
intelligence, and a single, unified platform
bring it all together.

(609) 608-9396

Respiratory care management platform launches fax module


The Fax Intake Module transforms paper-based
faxing into an all-digital experience.
The module streamlines respiratory providers’
fax intake process with easy functionality
for patient referrals. The module enables
users to send, receive, and manage patient
documentation digitally—eliminating paper
processes, saving time, and reducing errors.
Not only can users view and manage all
faxes digitally, but they can also use multiple
document layouts and split and group faxes
by patient and document type. Faxes can
be associated with a patient record, and the
platform’s tools enable easy forwarding,
downloading, and printing.

(888) 998-0098

This article originally appeared in the Jul/Aug 2022 issue of HME Business.